Select options
Frequently asked questions
-
If your case arrives damaged or with any defects, we’ll replace it for free or give you a refund, no hassle. Just contact us within 7 days of delivery with a photo of the issue. For general returns, items must be unused and in their original packaging.
-
We ship exclusively within North America. Because our cases are made to order and shipped directly from our partnered manufacturer, delivery typically takes 2–3 weeks. You’ll receive a tracking number as soon as your order is processed.
-
Yes. Every order from Enclave Archive comes with full tracking. Once your case is shipped, you’ll receive a tracking number by email so you can follow your package during the entire 2–3 week delivery window within North America.
